See what our clients have to say about us
Lomond Plant Limited
"We have dealt directly with both O2 and Vodafone for over 10 years, but have recently engaged Source Telecom to look after our account. We have only been dealing with Source Telecom for the last 4 weeks and in that time have received better customer service than we have from O2 and Vodafone combined over the last decade!
They have been very responsive to our needs, answered any queries on technical or product issues swiftly and promptly, and at no time have we had to chase for information requested. Although network coverage is vitally important for our business, customer service is key to any business relationship, and so far, Source Telecom have been second to none. I look forward to a new, prosperous and long term business relationship together. I thank them very much for their support thus far. "
Changeworks Resources For Life
"Since switching to Source telecom the headache of dealing with service providers has been lifted from my shoulders! Their customer service focus is second to none. Nothing is ever too much trouble for them, they are always extremely helpful, thorough and friendly. In my experience they take time to find out exactly what your company’s needs are, find a match, and then make it all happen. I would highly recommend Source to any business looking to deal with a friendly and reliable company, who will do their utmost to find the best way to save you money. First class."
Findlay Irvine
"Having previously dealt direct with our company mobile service provider, making the decision to use Source was the best decision we made last year. Source are helpful and efficient, keep you informed and nothing is too much trouble. We've saved money, AND you speak to a person who knows your name! "
Digimis
"In my previous position as Head of I.T for a multinational business, I was responsible
for looking after a large mobile phone contract. This was when I first came across Source who looked after the mobile contract. After leaving to set up my own business
there was only one provider I considered for our telecom requirements. Having dealt
with Source for over 4 years I have found their ethics and service exemplary and it makes
such a difference when you are dealing with people who want to help instead of working with
the networks themselves. Our company requirements are always put first, any issues are dealt with promptly and we get excellent renewal tariffs. Source treat their customers as more than just a number."
Connolly Security Systems
"We mentioned to Source that we were considering moving to PDA type devices but we weren’t sure where to start. Source were involved in the process from the beginning and their advice was invaluable, they listen to our requirements and tailored devices to our needs. We were supplied with devices with in built signature strips which also allowed us to install our own internal program. This has transformed our day to day operations. By sending jobs to engineers via the PDA saves us time, money and fuel costs and we haven’t looked back. This was a huge transition and Source Telecom provided fantastic support and knowledge. We have been with Source for over 5 years now and we couldn’t ask for anything more!"
Dawn Group
"Source Telecom have provided Dawn Group with a first class service for over 5 years. Their levels of customer service are second to none and they consistently deliver market leading deals at renewal. I would not hesitate to recommend them."
Edinburgh International Conference Centre
"When we were selecting a new supplier for our company mobiles it was customer service that was most important to us. Source Telecom deliver this time and time again."
Wolfson Microelectronics
"Source Telecom have been most helpful in ensuring we get value for money in our mobile phone contract. They are most efficient in dealing with our day to day requirements."
Vendcare Nationwide
"Since outsourcing the company mobile phone business to Source Telecom, I have much more time to concentrate on running the day to day activities of an expanding company. In my dealings with Source I have always found that they put the interests of the customer first and will endeavour to match the business requirements of our company. Customer service is excellent with great support from the office team, nothing is too much trouble.
I would confidently recommend Source Telecom to any business who wants to out source non core activity, whilst having the peace of mind that my account is managed in a professional and competent manner."
Cloburn Quarry Company Ltd
"In a sector characterised by bland call-centres and impersonal service, Source Telecom provides the perfect tonic! Being entirely customer focussed, they react fast to enquiries, manage accounts professionally and efficiently, and supply hardware on a next-day delivery basis. Most importantly, they ensure that airtime deals are the most appropriate in terms of cost and network coverage. I would have no hesitation in recommending Source Telecom to others."
East Coast Construction
"Our company has now used Source Telecom for 5 years. We have found that over this time we have received an outstanding level of customer service. Any issue that has cropped up with lost phones, bills or network issues have been resolved quickly. Having a single point of contact to deal with makes my job much easier as there is no queuing, pressing endless options and being transferred from pillar to post. During my time with Source I have always found the staff courteous, friendly and very helpful.
What is more impressive is that they have dragged us into the 21st century by supplying us with Blackberry’s. The devices were set up for us when they arrived and training was provided. Switching to these devices have saved us both time and money!"
J Docherty & Sons
"We are extremely happy with Source Telecom. As well as making our company considerable savings we have received a level of customer we’ve not experienced within the mobile industry. In the past we have signed a contract and never hear from the company until our business is due to be renewed. However, with Source we receive regular calls from our Account Manager to ensure everything is running as it should."
Glenrath Farms Ltd
"We have had all our mobile telephones with Source Telecom for several years, their services is fantastic, and they come up with the best deals – what more could we ask for!"
Alchemy Inns
"Since switching to Source Telecom our business hasn’t looked back. We have the knowledge that our needs are in the best possible hands and any issues with our account have been dealt with professionally and efficiently by Source’s first class staff. You know who you are!
Source also seriously reduced our monthly mobile phone bill with no reduction in service to what we were previously used to. In fact our service has most definitely improved. I would personally recommend Source to any business and we are looking forward to working with Source for the foreseeable future.”
Dand Carnegie Accountants
"We, Dand Carnegie Accounting Solutions Limited, have now used Source Telecom for the last two years. During this time, the customer service has been second to none, always being proactive, ensuring we obtain the best possible service from our network provider. They are flexible and understanding, always tailoring to our requirements. We have used a number of mobile phone companies over the years and it’s fair to say that, at Source Telecom, we have had a far superior service, and would therefore have no hesitation in recommending them to other businesses."
MacAskills Haulage
"Our company has been with Source for over 2 years now and have found them to be both helpful and efficient. I found the fact that I don't have to deal with the service provider to get any problem rectified a big bonus. Trying to deal with your service provider can be a bit of a nightmare and you end up getting passed from pillar to post.With Source Telecom it’s just a matter of sending an email and any problem you may have gets sorted straight away.
In addition Source Telecom has reduced our monthly mobile bill by around £1000.00. We made considerable savings in year one and even more in year 2 and we didn’t have to change network. As such, I would have no reservations recommending Source Telecom to anyone!"
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